Quality Assurance
Exceeding your expectations, every time with our Quality Assurance Systems
Our Commitment to Quality
At Cleaner Office, delivering consistent, top-tier janitorial service isn’t just our promise—it’s our standard. That’s why we’ve developed a detailed Quality Assurance System designed to ensure your space is cleaned with precision and professionalism every time.
We believe quality doesn’t happen by chance—it happens through control, accountability, and communication. With the right tools and systems in place, we guarantee reliability and results—not just during the first few visits, but on an ongoing basis.
Here's how we do it:
Time & Attendance Tracking
Using our phone-based timekeeping software, we track team check-ins and check-outs to ensure cleaners arrive on time and spend the right amount of time at your facility—every time.
Quality Inspection Technology
We conduct surprise inspections using mobile quality control software. Every area is scored for cleanliness and attention to detail. Reports are automatically shared with our supervisors, and when needed, immediate follow-up is scheduled. You can also receive these reports directly via email for full transparency.
Open & Direct Communication
You’ll always have direct access to your dedicated Account Manager—whether via phone, text, or email. Need an emergency cleaning? Locked out and need help? We’ve got you covered—24/7. Our communication system ensures we’re always reachable when you need us.
At Cleaner Office, we don’t just clean—we build trust through reliability, communication, and a proven system that keeps your workplace spotless and professional.
Contact us today to learn how our Quality Assurance System sets us apart.
